Standard Ground Handling Agreement (SGHA/SLA)

SGHA Kursbild asa
Course Fee

US$ 1600

US$ 1280

for asa members

Course Duration

2 days

Methodology

Blended learning

Certificate

asa academy certificate

Course Dates

See Course Days & Registration below

Objectives

This blended learning course enables you to make effective use of the Standard Ground Handling Agreement (Main Agreement, Annex A and the subsequent preparation / quotation of Annex B.

You will learn how to interpret service level (SLA) targets set by your customers and transfer them into your operation.

Learn the effective negotiation with low-cost, regionals and legacy carriers in todays’ global marketplace. Learn how to employ a wider range of tactics and to understand what drives the other party.

Target Audience

  • Commercial manager
  • Legal counsel
  • Sales and marketing manager
  • Station manager
  • Operation manager
  • Head of operational department

Pre-requisites

General experience in ground services / from supervisory level upwards

asa Certificate

Upon successful evaluation, you will receive the asa academy certificate (minimum 80% achievement).

Evaluation:
30% e-learning | 20% participation | 50% written exam

asa academy Award

This course can be applied toward the asa academy award:

  • Ground Handling Management Professional

Date Course ID Venue Language Duration  Registration
Jul 10, 2017
Jul 11, 2017
17001 Miami (US) English 2 x 8 hours Register now, click here
Nov 13, 2017
Nov 14, 2017
17002 Bangkok (TH) English 2 x 8 hours Register now, click here

For further information about this course, please click on the preview below to download the brochure:

SGHA Brochure 1