for asa members
asa academy certificate
See Course Days & Registration below
This blended learning course enables you to make effective use of the Standard Ground Handling Agreement (Main Agreement, Annex A and the subsequent preparation / quotation of Annex B.
You will learn how to interpret service level (SLA) targets set by your customers and transfer them into your operation.
Learn the effective negotiation with low-cost, regionals and legacy carriers in todays’ global marketplace. Learn how to employ a wider range of tactics and to understand what drives the other party.
- Commercial manager
- Legal counsel
- Sales and marketing manager
- Station manager
- Operation manager
- Head of operational department
General experience in ground services / from supervisory level upwards
Upon successful evaluation, you will receive the asa academy certificate (minimum 80% achievement).
30% e-learning | 20% participation | 50% written exam
asa academy Award
This course can be applied toward the asa academy award:
- Ground Handling Management Professional