This blended learning course provides you with the necessary skills to support the SMS set-up, implementation and development in your ground handling company. After this course you are able to assess risks and implement the required proactive operating procedures.
This blended learning course gives you the essential skills to take on a leadership role in ground handling emergency response organizations. After this course you are able to assess risks, implement an emergency response plan and organize ERP training and exercises.
This blended learning course enables you to make effective use of the Standard Ground Handling Agreement (Main Agreement, Annex A and the subsequent preparation / quotation of Annex B.
You will learn how to interpret service level (SLA) targets set by your customers and transfer them into your operation.